fAQ’s

Where are you located?

Ringwood 3134, VIC.

Operating Hours?

Wednesday, Thursday and Friday 9am-5pm
Saturday and Sunday 9am-11am

Do you deliver?

Limited deliveries are offered. Price start from $15 depending on location. Apartments or locations with limited stopping points, please ensure you are available to collect your order from us kerbside.

How do I place an order?

Enquire HERE to receive a quote. To secure your order, full payment is required for orders under $450. For order above this amount, a 50% non refundable deposit is payable with the remainder payable a month prior to your delivery/pickup date.

How much notice do you need for a Custom cake order?

Minimum 2-3 weeks notice for all orders, or earlier to avoid disappointment. Although we will always do our best to accommodate all requests depending on our availability

Can I make changes to my order?

Amendments can be made up to a month before your event, additional charges may apply depending on the nature of the changes.

What happens if I cancel my order?

Deposits paid are not refundable to account for services already provided to you. Cancellations less than 5 days from delivery/pickup date are not refundable and cannot be used as future store credit. Cancellations more than 5 days ahead of time will receive 50% refund, the remainder is retained for services we have provided. Cakes can only be reschedule within 2 months with no alterations to design whatsoever.

- Click HERE to view our Terms and Conditions -